Processing Time

• Orders are processed within 1-3 business days (excluding weekends & holidays) after payment verification.
• Delays may occur during high-volume periods (e.g., holidays), which will be communicated via email.

Shipping Methods & Carriers

• We ship via USPS, FedEx, or UPS, with options for:
o Standard Shipping (3–7 business days) – Free on orders over $50 (contiguous U.S.).
o Expedited Shipping (2–3 business days) – Additional fee applies.
• PO Boxes & Remote Areas: USPS is used for PO Boxes; remote areas may incur extended delivery times.

Shipping Rates

• Calculated at checkout based on weight, destination, and service selected.
• Free Shipping: Applies to orders over $50 within the contiguous U.S. (excludes Alaska, Hawaii, and territories).

Tracking & Delivery Issues

• A tracking number is provided via email once shipped.
• Failed Deliveries: If a package is returned due to an incorrect address, customer covers reshipping costs.
• Carrier Delays: We are not liable for delays caused by carriers or extreme weather.